My windows need to be cleaned:
For your safety, windows should only be washed from the inside of your apartment. In
My floors need to be refinished:
We only refinish floors when an apartment is unoccupied. The process of refinishing combined with
My appliances need to be replaced:
If you occupy a rent stabilized or rent-controlled apartment, new appliances are available upon request.
My apartment is in need of maintenance:
If you have a non-emergency repair, please send a request to have it fixed to
I never received mailbox keys or my mailbox keys don’t work:
Please contact our office, and we will issue or replace the mailbox keys.
